Performance Management
Performance management is one of the critical catalysts for change in helping organisations move forward on their journey towards becoming an Intelligent Enterprise.
Delivering increased performance year on year is a difficult enough task in its' own right, but it's made even harder to achieve if the underlying information systems are not able to accurately measure corporate performance across the organisation, top to bottom. The ability to make more, better fact-based decisions based and to actively manage their business performance gives companies the edge over their competitors in an increasingly competitive business environment.
Within this the focus is on the design and implementation of a management framework which ensures the effective alignment of people, process, technology and information to allow organisations to better manage their performance. In essence, the challenge can be expressed as moving from performance management to managing performance.
Senior business executives should be asking their organisations questions such as:
- What if our organisation had the right strategic performance measures to drive it forward, not just the ones we have used historically?
- What if everyone in our organisation understood how their efforts contribute to meeting team and organisation goals, not just senior managers?
- What if our organisation used its management information to actively steer the organisation forward, not just for historical reporting?
Capgemini can help organisations answer these 'What if…' scenarios and help them drive forward towards becoming Intelligent Enterprises.
Performance Management Thought Leadership
How the Intelligent Enterprise delivers Performance Management
‘A new breed of company is upping the stakes. They have dominated their fields by deploying industrial-strength analytics across a wide variety of activities. In essence, they are transforming their organisations into armies of killer apps and steering their way to victory.’
Thomas H. Davenport, Harvard Business Review, February 2007.







