Capgemini. Consulting, Technology, Outsourcing.

Event: Butler Group Master Class – 22 & 23 October 2008

Strategies for Information Management: Exploiting Information for Business Value

Ramesh Harji talks about developing the Intelligent Enterprise at the Butler Group’s Master Class on 22nd October.

Read more about the Butler Group’s Master Class on 22nd and 23rd October.

eContentmag.com – 10 July 2008

Exploitation and Discovery

Martin White talks about the new career roles in information management. He comes up with two new roles as a result of reading Capgemini’s Opportunity Report.

The role must be about the systematic analysis of information requirements and assets and ensuring that these assets are exploited to the maximum extent by the organization. The skills needed include a sound understanding of the business processes in the organization and the decisions that need to be made within these processes. The Capgemini survey found that 63% of survey respondents faced making crucial business decisions without the correct information on a daily basis, while 28% experienced this frustration up to five times a day.

Read Martin’s full posting on econtentmag.com.

Stephen’s Lighthouse – 13 April 2008

The Information Opportunity

Stephen Abram, SirsiDynix’s Vice President of Innovation, shares his views on the Information Opportunity report.

Three key factors are identified in the report as suppressing business performance:
Frustrated decision making – 63 per cent of survey respondents faced making crucial business decisions without the correct information on a daily basis, whilst 28 per cent experienced this frustration up to five times a day.
Information islands – Organisations face growing volumes of information on which to base decisions, 36 per cent of respondents report a doubling in the volume of information available to them over the past five years.
Fragmented truths – Failure to obtain a single version of the “truth” was identified by 46% of respondents as a key reason for an organisation’s failure to innovate, with many firms holding multiple versions of the same data often within the same departments.

Read Stephen’s full posting on his blog: ‘Stephen’s Lighthouse’.

CIO.co.uk – 5 March 2008

Put information back into CIO role or companies will suffer

Ramesh Harji, Head of Information Exploitation, Capgemini UK comments on how information has been forgotten in corporate strategy.

CIOs are being urged to consider information at the heart of their corporate strategies. The Information Management Report 2008, found that poor information management was leading to bad decision making, fragmented views of the truth and information islands, with 63 per cent of respondents saying they made critical business decisions without the correct informaion on a daily basis.

To read the rest of the article, click here.

IT Pro – 4 March 2008

Poor information management costs millions a year

Ramesh Harji, Head of Information Exploitation, Capgemini speaks to IT Pro about how failing to properly manage and exploit data is leading managers to make decisions without seeing the full picture.

The release of the Information Opportunity Report 2008 concludes that ‘poor information management is hurting productivity by 29 per cent’. Resulting in costing the UK economy £46 billion across the private sector in missed opportunities, and £21 billion in the public sector. The Information Opportunity Report 2008 states that poor control leaves business managers without the right data to make decisions, with 63 per cent of respondents said they made crucial decisions without the right information.

To read the rest of the article, click here.

Director of Finance – 4 March 2008

Failure to exploit data loses UK economy £67 billion a year

Ramesh Harji, Head of Information Exploitation, Capgemini UK discusses the annual costs associated with frustrated decision making across UK businesses and public sector organisations.

The Information Opportunity Report 2008 used in-depth interviews with senior leaders from the FTSE350 and UK public sector organisations, to find a broken information culture is endemic in the UK and is believed to supress performance by an average of 29 per cent. Equating to an annual £46 billion missed opportunities for private sector profits, and £21 billion in administrative costs across the public sector.

To read the rest of the article, click here.

Management Today – 4 March 2008

Mind the information gap

Ramesh Harji, Head of Information Exploitation, Capgemini talks to Management Today on how the information gap is costing the British economy £67 billion a year.

Capgemini UK released the Information Opportunity Report 2008 that discussed how information is used to improve business performance. With technology at our fingertips, it should be that information is our fingertips – however this does not mean the information is being used effectively and it can be a costly mistake. One of the major findings is that it ‘is costing the British economy a whopping £67 billion a year.’

To read the rest of the article, click here.

IT Week – 3 March 2008

Experts urge CIOs to bridge information gap

Ramesh Harji, Head of Information Exploitation, Capgemini UK warns CIOs that the failure to take a stronger role in fostering an information-centric culture in their organisations is resulting in poor decision-making.

With a poor information culture existing in most firms, CIOs are being urged to cultivate information-centric organisations to halt poor decision making, falling profits and low productivity. The Information Opportunity Report 2008 found that weak information cultures are prevalent in UK firms. While IT leaders have delivered the underpinning technology, they must now take a lead in fostering an information culture.

To read the rest of the article, click here.

MyCustomer.com – 19 October 2007

Data application: getting personal

Ramesh Harji, Head of Intelligent Enterprise, Capgemini UK discusses how customer segmentation is the difference between a happy and unhappy customer.

Customer service is an increasing differentiator in today’s crowded marketplace. However having a lot of information doesn't necessarily mean you understand your customer better, it’s the application of the data that will set you apart from your competitor.

Using the data correctly allow firms to make real-time decisions and it offers value to the customer through the facilitation of a personal touch. The decision to make the relationship personal is a based on customer segmentation.

Ramesh believes that “the reality is that rather than treating someone as a high user or a low user, you can now start separating them into hundreds of different segments.”

Ramesh goes on to state that “it used to be the big organisations with teams of analysts who would be able to do that, but there are lots of products coming onto the market now that are proliferating that segmentation capability.”

Ramesh has nearly 20 years experience in the information technology industry and has successfully shaped and delivered many large-scale, information drive change programmes.

Ramesh currently holds the position of Head of Intelligent Enterprise who works closely with organisations to help them achieve a step change in their business performance through the more effective use of their information.

To read the rest of the article, click here.

Financial Times – 20 September 2007

How to move forward from guesswork to hard facts

Eddie Short’s comments about Intelligent Enterprise during the European launch of Microsoft PerformancePoint are featured in this Financial Times article.

Click here to read the FT article in full.

20 September 2007

PerformancePoint hits the Business Intelligence (BI) Market

Eddie Short, Vice President – Business Information Management, Capgemini discusses Microsoft Office PerformancePoint Server 2007 launch.

Microsoft’s latest offering is the first serious move in the performance management software market.

As one of Microsoft’s key partners, Capgemini sees this an unique opportunity to leverage our industry-expertise to craft key performance indicators (KPIs), metrics, and dashboards specific to its customers’ business needs that run on PerformancePoint.

“We’ve seen a growth in customers wanting solutions to truly help improve business performance”, Eddie says.

“PerformancePoint expands our portfolio of custom solutions to enable us to more easily meet the needs of our existing customers and help up build a stronger revenue stream and BI.”

Eddie is Vice President and Global Leader of Business Information Management. His expertise covers both information and IT strategy, as well as the delivery of complex business intelligence, compliance, CRM, business process management, and enterprise content management programmes.

To read the rest of the article, click here.

Conspectus – July 2007

Now or never?

Ramesh Harji of Capgemini UK explains to leading IT journal Conspectus why better business processing is a vital investment.

Click here to read the Conspectus article. (requires free subscription to conspectus.com)